This typically takes 5 working days in the UK, depending on your payment method issuer. Any refund will automatically be issued to the payment method you used to place your original order.We'll send you an email informing you that the refund or exchange is complete.We aim to complete returns in 7 working days (excluding weekends and bank holidays).The return can be tracked using the tracking reference from your receipt at.Remember to ask for proof of return receipt. Add a quick note to your package with your contact details and let us know whether you want a refund or exchange.Note when asking for an *Order ID or reference you need to enter the invoice ID.Please print off the Royal Mail label, and attach it to your parcel..(Excludes bikes and bulkier items and parcels over 2KG for UK use only) Small items such as clothing, lights etc can be returned using the Royal Mail tracked service for free. Depending on the reasons for returning an item, postal charges could apply. All Mail order purchases must be returned by the customer to our head office address unless arranged otherwise. All items can be returned to us providing they are returned in their original condition – unused (unless the goods are faulty). Stache 7 2019 full#In the unlikely event that you are not, please feel free to return your goods within 90 days of receipt of them, with proof of purchase for a full exchange or refund. Īt Cycles UK, we pride ourselves on excellent customer service and aim to ensure our customers are 100% happy with their purchase. We regret we cannot refund special orders or cycle purchases. Any items can be returned to any Cycles UK store, providing they are returned in their original condition – unused (unless the goods are faulty). Should you be unhappy with a purchase from one of our stores, please return the goods with proof of purchase within 7 days for a full refund, or within 14 days for a credit note. All debit and credit card refunds can only be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking and clearance restrictions can only be refunded 14 days after the purchase date. I highly recommend you talk to your local Trek dealer about a demo because the total package creates an experience, and value, beyond the sum of its parts.Refunds are processed by the same method of payment used for the original purchase. If the Trek Stache looks like a bike that would be fun where you ride then it's probably one of the most fun bikes for where you ride. We're well over a decade removed from the idea that everyone needs a burly bike with lots of travel and as much as I'm passionate about hardtails with bleeding edge slack head tube angles, hugely aggressive (slow rolling) tires and DH brakes, I recognize that that's not an ideal setup for most places. Maximizing the Stache experience is all about being honest about where and how the bike will be ridden. Or maybe call it $3000 (USD) with an X-Fusion Manic dropper post and the air system in the fork upgraded to Manitou's awesome Dorado air system. It is dialed out of the box and I think it offers a lot of value for $2700 (USD). Location dependent I could definitely see it being my only bike - with a 3" DHF 3c on tap for road trips and I know a lot of riders for whom it would be a great second bike. It sacrifices some level of intuitiveness for a very clean appearance and excellent performance and after I'd used it once it was fast to adjust the wheelbase at home in the shop. I did play around with the Trek's wheelbase via their Strangehold system. This is unfortunate because the conditions where it shines parallel perfect trails for one gear riding. Stache 7 2019 driver#Unfortunately, the stock XD driver wheel and a lack of a Boost replacement of sufficient rim width prevented me from testing the Stache as a single speed. The ultimate mix of traction, support and comfort comes from airing the tires down until they feel a bit squirrely pushing into corners and then adding a few pumps of air at a time until they don't. At this point, I was bottoming the ultra supple Chupacabra tires onto the rims more often than I would have liked on my personal bike but the ride quality was excellent. With the Huck Norris system installed I kept the air pressure in the same zone and rode on with a feeling of impunity. The Chupacabra tires perform best with pressure in the mid-to-low teens.
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